Returns
Please email us at contact@mariezelie.com if you wish to exchange or return the item.
Free returns from €500
- You pay for the return yourself – we refund the full amount (if you spend €500 or more in our store).
- We send a courier to collect the package directly from you.
- If you pay for your purchases via PayPal, you must also pay for the return using this method. We will refund the amount directly to your PayPal account.
- Remember to contact us to get all the details according to the place of your residence.
Return policy & instructions
- You have 30 days after receiving the package to ask for a return or exchange.
- Items must be unworn and unwashed.
- Return package must include the products, all tags and receipt in original box.
- Please follow the instructions on the return form
- Please read carefully Terms and Conditions to know more about Return policy
Refunds and Processing
- You will receive your refund in the original form of payment (also via PayPal).
- Refunds will be processed within approximately 7-14 days after we receive your return.
- Unfortunately we cannot refund additional duties and taxes.
- We don't accept returns charged on delivery.
Return address
Marie Zélie S.A.
ul. Noakowskiego 9
80-313 Gdańsk, POLAND
phone +48 608 310 569