Returns

Please email us at contact@mariezelie.com if you wish to exchange or return the item. 

Free returns from €500

  • You pay for the return yourself – we refund the full amount (if you spend €500 or more in our store).
  • We send a courier to collect the package directly from you.
  • If you pay for your purchases via PayPal, you must also pay for the return using this method. We will refund the amount directly to your PayPal account.
  • Remember to contact us to get all the details according to the place of your residence.

    Return policy & instructions

    • You have 30 days after receiving the package to ask for a return or exchange.
    • Items must be unworn and unwashed.
    • Return package must include the products, all tags and receipt in original box.
    • Please follow the instructions on the return form 
    • Please read carefully Terms and Conditions to know more about Return policy

    Refunds and Processing

    • You will receive your refund in the original form of payment (also via PayPal).
    • Refunds will be processed within approximately 7-14 days after we receive your return.
    • Unfortunately we cannot refund additional duties and taxes.
    • We don't accept returns charged on delivery.

    Return address

    Marie Zélie S.A.
    ul. Noakowskiego 9
    80-313 Gdańsk, POLAND
    phone +48 608 310 569

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